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Espectacular hotel y servicio

We stayed in the top floor suite with the balcony/ hot tub since there were 5 of us. The kids enjoyed the room layout. Had a fun little loft. It was extremely hot in Lucern while we stayed and the room was really hot. They provided two fans but was not enough to cool it down at night. We were all waking up drenched in sweat throughout every night. I know this is pretty normal throughout Europe but given the cost of the room would have rather stayed in an air conditioned room elsewhere. The breakfast was very handy each morning.

We had the best room ever! Very spacious and the location is amazing, right on the ski hill. The spa is great and don't miss the very cozy bar with fireplace. The staff were excellent, very helpful getting us ski rentals and information. Loved this hotel, truly a wonderful place to stay!

Property has a second building, where I stayed (just over the bridge). Rooms were very modern, clean with good amenities in room. Strong ACcwas a good reprieve from the heat.

Super great location and a spacious patio for some second floor rooms with great views of the lake and mountains. Room’s setting is not up to modern hotel room standards, no refrigerator, very small desk, limited storage space, no AC, wired layout…It’s probably a typical traditional B&B in Swiss. However I wouldn’t stay in a hotel this kind anymore.

all good. loca

It is an amazing hotel. The staff is so friendly and helpful. They exceed all of your expectations. The food was outstanding