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The hotel staff was great! Very friendly and accommodating. The bar staff at the casino was not great. Granted a new bartender was just coming on shift, but no one else would serve any of the guests. 4 bartenders behind the bar and 10+ guests waiting on service.....it just didn't make any since. Overall I would stay there again, just probably would not go back to the casino bar. The lounge looked nice but nobody was working that area.

We really enjoyed our stay. clean rooms and staff was very friendly

Hotel was nice and close to the amenities of the pier. Only downside was most attractions are in the city which makes this location not as ideal.

Everything was great!

The location of the hotel is excellent! It was very easy to get everywhere in Chicago. The breakfast buffet was also good, although I didn’t like the coffee. The room was big, and the bathroom was spacious too, which we really appreciated. The only downside was the bed, which was not very comfortable. Also, we kept hearing noises coming from inside the walls, especially at night. It sounded like it could have been mice in the walls. The noise was quite annoying and made it a little difficult for us to sleep. Overall, our stay was good, and we enjoyed our time. However, because of the uncomfortable bed and the noise, I would probably choose a different hotel for my next trip to Chicago.

Great