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Summersville Vacation Packages

When I arrived, the man at the desk told me he couldn’t honor my reservation because “a pipe broke” and he had no other room. I had to go to another town and try to find a room at a different motel late in the day. He told me if I contacted Expedia and told them what happened he would return my money through them. Expedia contacted the motel and they REFUSED to give me back my money! Don’t book with this motel. They are unreliable and dishonest. Why is such a lousy establishment even listed with Expedia? Why can’t Expedia make this right?

A very short one night stay but would stay longer when in the area. Staff was pleasant and helpful. Room was clean and quiet. Breakfast was good and hit the spot. General repairs would be my only mehhh moments. Carpets need replaced some are very worn and tattered. Pool area needs some upgrades and maintenance.

The place was under construction, and it was not revealed to us. The pool shut down the Fitness center was shut down, and the bar restaurant were shut down. If I was made aware prior to booking, I would’ve booked someplace else. On the flipside, it was very conveniently located to everything we wanted to do and there is coffee and snacks available complementary 24 hours

The good: super friendly and pleasant staff, from the front desk people through to the gentleman that worked the breakfast area. The bed was comfortable and bedding seemed clean. Breakfast was standard “breakfast included” fare. The not good: brown substance splattered on the bathroom wall. Wiped it off with a cloth and it smelled strongly of feces. Curley hairs (you can guess from where) on the toilet and bathroom floor. Ants on the floor. Sticky worn carpet in the room and sticky unknown substance on the wall and alarm clock. White debris (paint chips, plaster?) scattered on the floor outside our door. Red splatters on the wall in the hallway (blood?). Rooms decore worn and dated. I feel kinda bad about leaving a poor review because the staff was so nice, but I would be hard pressed to stay here ever again.

Avoid this at all costs. There were bugs in the room, the toilet was not attached to the floor, it is not ADA compliant.

Hotel needs updated. The breakfast was not the standard for a Hampton Inn.

We loved the property. Interior halls could be cleaner. Breakfast just ok. We did not like the food . We ordered to room is was ok. Not cooked all the way. But place was nice and area around hotel was nice.