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Lo único que sirvió fue la Actitud de Girina que es una supervisora de pasajeros que gracias a ella no fue peor la estancia en este hotel. Pésimo servicio y mala actitud de las personas que trabajan alli

Lovely

The breakfast was exceptional with lots of variety to please everyone. The staff were cordial and very helpful. The rooms were cleaned daily but no wash cloths were put in the room after the first two days. To improve, it would be helpful to have a microwave and some cutlery in each unit. Overall, it was an excellent stay.

I absolutely love Hyatt, all their hotels match the vibe and energy of the country they're in and this location was no different! The hotel was beautifully decorated and peaceful. The coffee at Amado was great, I started my morning there each day. The drinks at Rulfo were also wonderful. The staff were kind and attentive, they provided umbrellas for us to use one afternoon when it was pouring rain. Room service also came quickly when we ordered. The housekeeping staff also did a great job with refreshing the rooms each day. Another highlight that I can't forget to mention is the gym, wow! The gym was two levels, complete with a sauna, a great assortment of weight lifting machines and equipment and Pelatons - honestly the best chain hotel gym I have ever seen. Overall this hotel comes highly recommended.

Nice apartment ! Clean and great location