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Air con doesn't work proper staff unfriendly and back home with scabies as sofa/beds are not desinfected proper after previous guests

We had a lovely stay, although parking can be a little difficult in their small lot.

Our experience was quite great. Staff was 100% helpful and all our requests were attended. Very clean (even with a "clean inspector"). Food was very good and without queues, which is important also. Very good value for money compared with other hotel brands.

Buen Family Resort, aunque era Solo Travel. Los cuartos limpios todos los días excelente servicio. Desde la entrada hasta la salida el equipo de trabajo muy amable, atento y profesional. Buen buffet desde desayuno hasta cena.. lo recomiendo para Familias no para Solo Travel. Lo unico que no me gustó fue que el Resort no cambia USA dollars porque no tienen muchos visitantes de USA .lo veo injusto todo cliente debería ser tratado igual no importa de donde venga. Tuve ir en un taxi hacia Puerto Rico Mall para poder cambiar.

This stay was great Food is buffet style but had a wide range The staff were lovely The pool is warm and clean Great links to wider attractions Adults only so no dealing with small children Local shop for everything we needed at a very reasonable price