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We had a very nice room, but the mattress in the room was not very good. It was slanted so that our heads were slanted downward. After about two hours of laying like this and being unable to sleep, we pulled out the sheets and comforter from the bottom and slept at the other end of the bed. That made sleep pretty poor for the night. Other than that, it was good. The lady at the front desk was friendly, it was very clean and well kept, and we had a very nice view from our room. The casino was nice even though the machines were pretty tight.

Excellent location

One of the best experiences I’d had in long time ! Very artsy and friendly staff !

We had a wonderful stay at Hotel Albuquerque at Old Town. The hotel has a beautiful New Mexico character that feels authentic rather than overly touristy, and the location couldn’t be better for exploring Old Town and the surrounding area. Our room was comfortable and quiet, the property was exceptionally well maintained, and every staff member we encountered was friendly and helpful. We especially enjoyed the courtyard and the relaxed Southwestern atmosphere throughout the hotel. What really stood out was how the hotel manages to feel upscale without feeling stuffy. It has a sense of place—you actually feel like you’re staying in New Mexico rather than in a generic hotel that could be anywhere. We would absolutely stay here again. Five stars and highly recommended for anyone visiting Albuquerque.

HORRIBLE place to stay. The hotel was under construction, elevator was dirty, no breakfast, the room had a bad odor, door didn't not locked. Staff was terrible.. I haven't received my $60.00 security deposit and my cancel of $55.00 is not back on my credit card, front desk says, he doesn't know how to work the computer, check on August 15, was about an hour wait.. This hotel is terrible and horrible..

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