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Toronto Islands Vacation Packages

Impressed by the hotel. First time in a long time that we were not disappointed. Staff, cleanliness, breakfast buffet... Was all great!

Il manque beaucoup de choses dans les chambres. Quand nous sommes arrivés à l'hôtel, le réceptionniste nous à donné une chambre non prête. On a dû changer de chambre, une chambre avec des problèmes de toilettes.

We didn't enjoy the experience in here. When we first came in, we couldnt find a TV remote controller, so we sent emails and called the property company many times, but we had to wait for so long since their response was taking so much. When they finally answered my call, I explained the situation, and they said the remote is broken so they ordered a new one, and it will be delivered in two days, but the thing is we are leaving here tomorrow. That means we can't access the TV. My fammily and I were going to take some break during night watching the TV, but we couldn't, because of that. We called the company one last time, and they didn't answer, and I was guessing they left their business for today. They showed NO AMMENITIES & SLOW RESPONSE & NO RESPONSIBLITY for customer’ problem. Ridiculous experience at this place. Our family trip was RUINED to be honest.

Excellent location the hotel is spotless Great breakfast