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I contacted the hotel a few days before arrival to ask about early check-in or storing my luggage. I explained that I had three suitcases and would arrive around noon. The manager responded and was accommodating, and I followed up again on the day of arrival for details. However, when I arrived, I discovered the elevator does not work and that I had to carry my suitcases up three flights of stairs. There was no front desk, just a restaurant, and no one available to assist. I messaged the manager to point out that I had not been informed the advertised elevator was not functional, but received no apology or acknowledgment. The cleaner tried to help, but my suitcases were too heavy.

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I recomend this Property. Is beautiful and amazing.

Good

I had such a tranquil experience at this resort. Jovany is amazing and so helpful! It was my first time in Panama and this place welcomed me and it felt like home. I am definitely coming back. My secret sanctuary ❤️❤️

Nice apartment ! Clean and great location

I enjoyed my stay, during my one night layover in Panama City. The apartment was beautiful, cozy and charming - just like in the pictures. It was a little hard to find, because it’s in a residential building and not a hotel - but the staff was responsive and kind.