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Valley Grove Vacation Packages

great stay. seamless systems. amazing restaurant in lobby

All of the staff members were very nice and professional. The gentleman that prepared breakfast on Sunday was extremely rude and very mean. Our otherwise perfect stay was hampered just by encountering him. His general demeaner was like a black cloud in the eat in area. I forgot to read his name tag as I tried to steer clear of him after one atempt of a cordial exchange. This gentleman worked on 5/10/26 during breakfast hours. The cleaning staff was extremely nice as was the several front desk staff. I wouldve given less than 4 stars but did not want to overlook the other staff that was very professional. I don't know why this great property would want to continue his employ. I really hope this review is read by the appropriate people so they can take any action so noone else has to be subject to his poor behavior.

Great breakfast

This is the worse Marriot I have ever stayed in. Smelled like smoke the minute I walked in. I asked for a room change.to be further downgraded to a room that smelled like smoke and mold. The tub was disgusting and I could not shower in the morning. No mattress covers were on the mattresses and the sheets were dirty. If you like clean nice hotels please AVOID this one and save yourself a headache. Oh… and valet parking becomes self parking at night. If you decide to use the garage, be careful… it looks like a scene from a horror flick, poor lighting, leaky pipes and flickering lights. BEWARE of your safety.

Room was very clean, Staff was great. My kids had the breakfast and said it was good. Pool/Hot Tub were down due to maintenance. No biggie to us we were not planning on using. Only downside was they appeared to have a lot of leaks from the rain or something. They had a bunch of trash cans set up to catch water. Kinda out of their control. But hotel did have a smell and no way to keep floors clean the entire day due to people tracking dirt through the water. But they did try their best. Def would stay again.