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Velké Hamry Vacation Packages

Near the end of our stay we contacted the provider to let them know the ceiling was leaking water into our room during a storm. The water created a puddle on the floor as well as onto my daughter’s bed. My complaint and frustration is with the providers interaction. I asked for a discount, they denied this and after two separate attempts to communicate further, they ignored my text’s. I'm trying to copy/paste my text communications but this site won't accept it. I'll send you a separate email via your email complaint process.

Great location

For the price a good hotel. Only negative was how hot the room was for my taste and the radiators could not be disabled. Breakfast 7/10.