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Volant Vacation Packages

Curtain does not block light, carpet smells bad, others were ok, staff is friendly, breakfast ok, parking plenty, location convenient, wifi stable.

Enjoyed my stay , the location was amazing. Closed to everything.

A lovely space and great restaurant downstairs. But a fire alarm in the middle of the night really exposed some safety concerns with this business model (no front desk/onsite staff and high reliance on tech/AI/outsourced customer service). Separately there were so many little things missing/not working like lobby coffee machine or in room amenities that it seems the company is not paying attention to details that impact guests’ experience. A piercing alarm went off building-wide at 4am ….some people stayed in rooms thinking it must be a false alarm because other stuff in their room was broken so they just ignored it. The rest of us were on the street for a nearly an hour as the fire dept came and went saying they couldn’t do anything to stop it. No one from the company spoke to all the people outside about what was safe or what was happening. Some of us got AI or generic text messages, which was just insulting. There was an elderly couple on the fifth floor that took the elevator down during the alarm because they couldn't manage the stairs. What if this had been a real emergency? A fire with smoke/carbon dioxide etc? Who would have identified where people are and gotten them out of the building? There was no one on site to help. Eventually someone stopped the alarm, we got back in and went back to sleep and then the alarm went off again several times before 6am. Messages to the hotel “staff” got generic responses about the importance of fire safety.