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Staff did their job. I didn’t feel too comfortable there. They seemed a little off to me but with that being said they did their job.

Super clean hotel with very friendly and helpful staff. We loved the room’s setup with a shower towel warmer, comfortable bed, and a spacious shower. The location is very convenient near many of the architectural sites, restaurants, and shopping. Would highly recommend this hotel to anyone.

The apartment was really good for a family of 5. The Kitchen was very well equipped and I like the air condition.

Communication was really easy, nice easy check in, they let us in an hour early as the apartment was ready and took our bags for us. They store luggage for you too. Would stay again!

Friendly, helpful staff. Great location. Comfortable, quiet room with AC. Lovely breakfast buffet.

My stay at Josephine Old Town Square Hotel in Prague was a mixed experience. The location is the big win here, right in the heart of Old Town Square with everything within easy walking distance, restaurants, shops, and the main sights all just steps away. The rooms felt dated though, more worn than I expected for the price point, and the bed was genuinely uncomfortable, which made it hard to get a good night's sleep during my stay. That is a significant downside for a hotel, since a decent bed is kind of the whole point. On the positive side, the staff were consistently helpful and pleasant throughout my stay, which went a long way toward smoothing over the room quality issues. They were responsive and easy to work with whenever I needed anything. Overall not a bad stay, and the central location alone makes it worth considering, but I would go in with realistic expectations about the room condition and mattress. Three stars, held back mainly by the tired decor and the uncomfortable bed.