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Weems Vacation Packages

Most of the staff we met were very pleasant, but the checkin person was unhelpful. I was unhappy that the hefty “resort fee” had been hidden in fine print, adding significantly to the cost of the room. When I asked why we were being charged such a fee, the check-in clerk’s reply was “we charge everyone” — not a helpful answer. This encounter left a bad impression on me, and while I like to support Colonial Williamsburg, I won’t stay in one of their hotels again. I also think Expedia should alert customers to such hidden charges before reservations are made.

We had a great experience! The hotel was lovely, and everything was smooth and comfortable. We really enjoyed our stay and would happily recommend it!

We had a great time!! Golf, the Spa, The Mill for breakfast and James Landing Grill (Jasmin our server was the BEST) were all great. We had 3 massages and a facial and they were all excellent. Only criticism I can give is when checking in, the girl checking us in seemed lost. I asked a few questions and she didn’t know. She went to find us the answer and could not give us an answer. She told us about same at James Landing but couldn’t tell us what time. We purchased our room and then golf. We didn’t realize that you had the Stay and Play. She knew nothing about it and couldn’t get us an answer to see if we could turn our room and golf into the Stay and Play. Her response was to go to the golf shop and ask them. I would think that would be done by the front desk. We were disappointed that we didn’t see the Stay and Play option on your website so we booked thru Expedia. Once we found it, it was past the cancelled time. Next time we come back we will be sure to book the Stay and Play because we spent a lot more money paying for the room, golf, breakfast and the spa separately

Rooms are big, but not clean enough. Bathroom is not updated and looks deteriorated. Valet parking service is very slow. Location is good.

Easy check in, spacious room, convenient to Busch Gardens. Room smelled a little but it went away.

I like the aesthetic feel, beautiful furnishing and very modern look. The area was perfect to explore Richmond for a night or two, the beds were comfortable. The Shower was clogged and nearly overflowed. There was no soap in the shower and the bottle was empty. Those two things were disappointing because after 12 hours of traveling a nice long shower could have made my evening quite relaxing. I informed the gentleman at the front desk but he had no opinion to the issue. It was as if he did not acknowledge my experience