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Welch Vacation Packages

The road to the hotel is in rough shape.

The room was covered in dog hair including the bed and all surfaces. The front desk person had to remake the bed with new linens. I requested lysol wipes to clean the surfaces from hair and received a dirty rag and spray. After all that, I discovered a disturbing red stain on rug. I reported it as a response on the welcome text. I received a response that I would hear something soon. Never did. The next day I received a survey, rated low. Received response that I would be contacted. Never did. Mildew in bathroom, bad smell, key cards randomly stopped working. Poor experience.

Clean, great breakfast, location

The breakfast was good. Did not like the smell of Marijuana as we walked down the no smoking section hallway to our room.

Our room was super clean and comfortable. The matress, pillows and bedding were top notch. Also, the front desk attendant was extremely helpful and kind.

Staff was very friendly and helpful. The resort could really use some updating and they have a great selection of activities, however, the arcade wasn’t operating and half of the bowling lanes were broken down. The sports bar has the slowest service times I have ever experienced which was hard with toddlers. We had fun but likely will not return for the amount we paid.