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West Branch Vacation Packages

The breakfast had many choices including pumpkin waffles!

Great breakfast, comfortable beds, didn’t use the pool and hot tub or exercise areas but they looked nice

Breakfast - same thing 2 days in a row

Overall the property was very clean, breakfast was decent and ready promptly at 6:00am. I was a little surprised that I have two staff ask me about what room I was in so they could clean and also the shower wall was not clean. I saw hair on the shower wall that was not mine.

Seems more like a short term stay property. The staff were very nice but it really needs an update. While the room seemed cleaned I found a live cockroach on the drape so didn’t want to look too much. Didn’t see bedbugs but still made sure I put my bags on hard surfaces because of the roach. Carpeting in hallways looks dirty. Airport shuttle only runs 5a-5p. Shuttle seats looked like they needed cleaning. Owner really needs to put some money into the place. I feel for the staff that seem to be trying their hardest. I wouldn’t stay again.