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West Carrollton Vacation Packages

NO AIRPORT SHUTTLE!!! False advertising! Had to spend $25 on an Uber. No hairdryer in room! Cracks in the ceiling, the window needs replacing as it is letting in outside temperature. Not recommended!!!!

The check process was terrible! I had no idea it was “unmanned”, needed a security link, etc. When I booked it.

This property has great stock photos, but don’t believe the hype. The biggest disappointment was the pool. It was dirty. The filtration system wasn’t working. The water was cloudy and my husband spent a lot of time picking hair and bugs out. The hot tub was the same. It’s the only reason that we booked at this hotel as opposed to others because of the indoor outdoor pool. There was a dog in the pool as well which normally I wouldn’t mind, but the pool was already dirty. There was oxidation all over, and when the staff came to clean the room, they just pulled the covers on the bed and took away the dirty towels. The best thing was the server in the concierge lounge. She was an Asian woman who was very accommodating and kind and went above and beyond. When I told the front desk about the pool they sent someone to just scrape off the bugs but on the inside pool only. They didn’t come to the outside pool. I wonder how many health regulations were broken because the filtration system was not on.

Room was clean and staff was very professional. Plenty of parking spaces and had great options for breakfasts.

Lovely

A basic hotel amenity -wise, yet immaculately clean, comfortable clean bed, plenty of hot water in the shower, quiet, & well maintained. What more could one want.

Room was beautiful and clean! Pool was murky anf hot tub was not heating. My reservation was online and based on amenities. The out oc commission sign is located at front desk upon check in. This is a little bit misleading and slight rip-off. Other than that, breakfast was fresh and delicious!. Mufins taste pre-packaged.

The pictures online were deceiving. It wasn’t the cleanest of hotels either. We had to go through four rooms to get a half way decent room. We will not stay there again.