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Westcliffe Vacation Packages

Grandview was great! Quiet, in town and had everything I needed. I look forward to going back.

Everything is fine

Friendly staff. Clean. Sink is outside the bathroom which can be awkward. Breakfast was good. The lobby has dark wood which is dated but looks like a lodge. No elevator but entry to rooms as on the inside which is always safer. They allow pets for a fee which means rooms probably had pets before. But it was clean. Close to Great Sand Dunes as you can be. It’s 30 minute away but other than this town, there aren’t closer choices.

The rooms are clean and beds are comfortable. I'd give it a full 5 star rating but we had no couch which left not enough sitting space in our room and the walls were a bit thin to block out noise. We slept great though & the hot tub felt amazing! I do want to give a shout out to Dillion who was working at the front desk. There was a VERY upset guest that booked the wrong room type. It was no error from the hotel side but the guest was really getting yelled at and treated very poorly. He remained calm and very kind to the guest. Much nicer than I probably would have been after an hour of being yelled at. Kuddos to you Dillion. Comfort Inn & Suites is lucky to have you.

This property should not be used until it has updates. The electrical system is very old, plugs won’t stay in, you have to unplug items to not trip a circuit and I felt unsafe. The heating wall gas heating unit did not function and I was very happy to see CO monitors in place. This unit looked like it was from the 40’s. The paint is chipped, there are large chunks of wood missing and an all of the faucets dripped water. This was not the unit I chose at booking but was given to us due to repairs on the original unit. The office, staff and restaurant were outstanding.