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Wood Dale Vacation Packages

Where to start…. 1. The “free” breakfast was absolutely awful. Some really big bowls full of cereal, some fruit and a lot of bread. Honestly, one of the worst breakfast buffet I have ever seen. 2. The AC went out in our room and it was over 87° all night. Horrible night sleep. They couldn’t help until the next morning. Yes, they gave us a new room… but why couldn’t they do that overnight. Location was great, but that’s the only plus.

Location of hotel was great! Only

Great service

We had a great time! Rooms were clean, relaxed at the pool & enjoyed coffee at Starbucks

I’m okay on them

We stayed here for four nights, and while the location was convenient, the overall experience was disappointing. One of the biggest surprises was that when I asked to have our room serviced after the second night, I was told it would cost an additional $35. When I book a hotel, I expect basic housekeeping to be included, especially during a multi-night stay. The hotel also charges a $50 daily resort fee, but there didn’t seem to be any meaningful amenities to justify it. It felt like an unnecessary extra charge. The room itself had some issues as well. The bathroom door didn’t fully close or lock, which made it difficult to have any privacy. There was also no body lotion provided, which is a small touch but something I generally expect from a hotel. Another concern was staffing. There only seemed to be staff available for a few hours each day, so if you needed assistance in the evening or overnight, it wasn’t clear who you could contact. On our departure day, there was also no one available to store our luggage, which made it inconvenient to enjoy the city before our flight. The location was definitely the best part of our stay, but between the unexpected housekeeping charge, the high resort fee with few benefits, lack of privacy in the room, minimal staffing, and limited guest services, I wouldn’t choose to stay here again.