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I was lucky enough to receive a high floor and corner room with a large window and great views (thank you!) away from the elevators. The room was spacious and the bathroom was updated. However, the WiFi would not work despite the multiple outreaches made to the front desk and their “AI bot” that kept texting me. Also, the water would take forever to heat up (the shower and sink had to run for at least 5+ minutes before it was even considered room temperature). The housekeeper for our room only replenished towels and made our beds - no vacuuming was done and at one point, all of our garbage pails were flipped upside down without a liner. The indoor pool is small, but it is heated (and is only located in the suite building, not the original building) and there’s also a small hot tub and bathroom. Parking is also only on the suite building side but if needed, there is a “grass lot” on the original building side. There is elevator that is old and shaky, and there is complimentary breakfast with coffee/tea/hot cocoa. Being just away from the beach and Cliff Walk were my favorite part! I also think everything is quite walkable and you’ll definitely get your steps in. I would stay here again out of convenience and pricing but if you NEED WiFi, I recommend using a personal hot spot.

Our first time in Providence travelling from NZ. The Graduate (Formerly Biltmore) was top of our list, being an historical hotel. Absolutely beautiful & as interesting inside as we thought it would be. As your average middle class guest - the room was one of the best we have stayed in. Beautifully appointed and a large size too! It definitely didn't break the bank either. Centrally positioned for what we wanted to see and do. The car park was opposite, not directly on site, but a discount is applicable when a guest at the hotel. Unfortunately, it is directly opposite a park (lovely you would think) and there was a 'mental' music event on which went on until very, very late. Maybe we didn't do our due diligence & definitely out of the hotel's control, but it was a freaking nightmare. One of the lovely receptionists was very empathetic and eventually our room was changed to the other side of the building - thank heavens! I don't know how often these concerts take place, but definitely something to be aware of. We definitely were not the only ones that were complaining that night!