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Zenda Vacation Packages

TV didn’t work, curtains stained, carpet stained, pool and hot tub were “closed due to renovations” (which we did not see any sign of Reno’s being done), no coffee pot in the room, entry door handle to the room would take 2-3 minutes every time to be able to get in to the room, the shower leaked under the tub and behind the shower wall which went under the wall and under the fridge into the kitchenette, and the bed frame was sticking out about 4”. Night manager said he would text the manager but apparently didn’t. Clerk upon checking out was not cut out for the hospitality business. The look on her face and rude responses were unappreciative when we asked for a manager.

Very clean and friendly staff.

Room was decent. Staff handed room keys but gave no info on breakfast or amenities or wifi

Bed was very noise for some reason and not comfortable. Did not bring to the attention of the hotel management because we were there for just one night. Other stays have been very positive for the same property. Great location.

Breakfast was good. Staff were nice. Room was clean.