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Amherst Vacation Packages

Dirty. Tub not usable. No microwave.

Nice stay redone

Great staff. Front desk guys had a great sense of humor. A+

This place is awesome. The staff was very helpful and the food was great. I will definitely be staying again.

if you are looking for something a little different than the hotel chain experience, this place is for you. Beautifully and lovingly restored home from the 1880's, every room is a unique experience. The owners take great pride in what they've created, and they are focused on your enjoyment of the property. From the curated 3-course breakfast, to helpful recommendations on what to see and where to eat! They even have a speakeasy in the basement where you can get a cocktail!

This is a very nice hotel that needs some updating. Spaces are large, both public and the individual rooms. The furniture, while somewhat old, is heavy and well built. The bathroom is very nice—new shower, double sinks, but vinyl flooring. Good mirrors in bath and bedroom area. A nice desk and chair as well as an easy chair. Comfortable bed and nice bedding. The TV service is difficult to manage. Ice must be brought up from the kitchen by the one person who works at the check-in desk—not a good situation. The hotel has a very lively bar and restaurant business that appears to serve the local area. There is a large bar, a seafood bistro with a bar, and an elegant dinner restaurant. The hotel lobby has a coffee and pastry breakfast bar with good choices. Carpeting throughout the facility needs to be replaced. It appears that the bars, restaurants, and event venue are the major business streams here, not the hotel. Nevertheless less, we would stay again.

The hotel has an elevator, but it was extremely busy during the morning checkout period. We waited for more than one hour, but the elevator never arrived at our floor. I was travelling alone with my child and had two suitcases. We had no choice but to carry our luggage and walk down from the sixth floor to the lobby. The staircase was very narrow and steep, and people were constantly going both up and down. We had to keep stopping and moving aside to let others pass. It felt unsafe, exhausting, and extremely stressful. The air conditioner in our room was also making a very loud rumbling noise throughout the entire night. The noise did not stop and made it very difficult for us to sleep. For travellers carrying luggage, travelling with children, or needing to catch a flight, these are serious problems. We could not sleep properly, and what should have been a simple checkout became a nightmare. The hotel needs to maintain its air conditioners and provide a better solution for the elevator during busy checkout hours.