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Andover Vacation Packages

Bathroom was dirty

Room was clean but decor needs update. Staff were courteous & helpful. It was nice that there was a designated taxi telephone to make reservations from hotel to cruise port. WiFi was great Breakfast was excellent.

I specifically booked, paid extra for and travelled further to this hotel as I wanted an air conditioned room. I was told on arrival that they had upgraded guests that checked in before me and thete were none left; effectively they had given my room away. After putting pressure on them they gave me a room that was reserved for someone yet to check in. I wanted room service food but there was no menu. I was told you have to ring for a menu to be delivered first. I went back to my room and there was no telephone in the room and no mobile reception as the place is rural. Back to the bar to be told if I wanted room service I had to put a £50 deposit down at the bar, which I did. My food arrived and the waiter had a chip & pin machine for me to pay? When I tried to get my deposit back when checking out the Reception didn't know anything about paying a bar deposit. Whilst the Staff were pleasant they were also clueless. The place seemed in disarray. Definitely not worth the money or hassle, not sure how it ranks as 4* tbh

Overall a good experience. We upgraded to a deluxe room as our original room had no a/c ( which I find odd for a modern hotel). The upgrade was definitely worth it; a bigger room, nice free minibar and Nespresso Vertuo coffee machine. The hotel was nice and quiet and had a relaxing feel. Staff were friendly if not super service minded however, this did not detract from the experience. Food selection was adequate but not mind blowing - the burger was very nice. The setting was lovely as was the surrounding area.

Property was very clean and had everything that we needed. It did have two bedrooms which would be OK if you had two adults and two small kids. Not enough room for 4 adults, but it was perfect for my husband and myself. Staff were very friendly and helpful, especially the lady working in reception who was wonderful and very understanding when we accidentally booked the wrong date for checking out. The location was great in Seaview, walking distance to the sea with some lovely eating places within walking distance as well. There were a couple of shops in Seaview, but they did close very early. Would definitely book there again.