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Basingstoke Vacation Packages

Great service and super breakfast. Room small and hot and a bit run down. Relatively expensive but it was festival weekend.

Great hotel and location - the staff were amazing (Lucas at the bar in the evening ) breakfast team - BUT as we said whilst there - we had a premium room on the front room 12 (amazing location) yet we had a light missing (left side of bed as you look at the bed) and a led light in the bathroom above the mirror - we had an amazing time and as business owner I know home challenging things can be and i want you to succeed so we can visit again Please do one thing - train your staff (I know that is also a challenge) to do the basics better and we will be back We wish you a happy a successful summer

Nice central location. Walking distance to bars and restaurants. Service in the restaurant left a little to be desired.

Lovely grounds and property would stay again in a heartbeat

The problem wasn't the property - they were excellent. It was Expedia taking my money and failing to book the property - half hour phone call required to get this sorted out. The hotel, god love them, upgraded us to a suite to apologise for *Expedia's* error.