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The room was extremely tiny. No wardrobe or chest of drawers. Because of how tiny it was, it must be hard to clean properly, and it shows. Despite cleaners coming every day, the floor and shelves were utterly dusty and dirty. The bed was very uncomfortable, as were the pillows. However, the hotel is very close to Paddington station and Hyde Park; at least there’s that, but I am very confident this is the first and last time I’ll stay at Marina Hotel.

Very good service. Excellent breakfast. Quiet. Central location

The images don’t represent this apartment. The apartment in reality appears to be like the one in the photos, but with true AI filter. Extensive use of gross polyester blankets were used to cover the gross furniture. This host ruined the first day of our trip with their deceitful tactics. This place was so below our standard and so far from what we expected, and was so gross that we desperately searched for alternative accommodations immediately after walking into the room, thankfully finding some availability at a nearby Marriott. The onsite person was kind enough, but completely unhelpful and gave me the number to a manager that I have attempted to contact via WhatsApp and through the Expedia messaging, all to no avail. 5 days later and I’m yet to hear from this scammer. I’m highly disappointed in Expedia for not having better vetting and very disappointed that Expedia has not clear way to remediate this. I’m reconsidering my Expedia use. I’m a Gold member and have extensive travel experience and I have never had such a terrible experience. Be very cautious with any of these apartment bookings, especially in London. Expedia is almost useless and apparently some of the people that rent out these apartments are not decent humans. Great societies are built on trust, these types of tactics erode trust. My advice: don’t chance it.