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Nice place, on top of a pub, but the staff out is on the fourth floor and we had no issues with noise. Nice staff and nice place :)

Excellent play to stay whilst sightseeing in the Westminster area as all accessible via foot. I didn’t have to book the carpark which is underneath the hotel and this was brilliant. Wonderful place would stay again

The rooms were very nice and the breakfast buffet was great. They also left me a little gift of English teas for my birthday. I would definitely stay there again.

Kind and helpful staff; very accommodating and delightful. Location was excellent.

Oooooooooooooooooooooooooo

I booked a specific place due to the sleeping arrangments, knowing how specific my neurodivergent kid is, needing to sleep in her own bed. Not until we were in the air already flying from the US to London, I was sent a message that they changed us to another apartment, tried to say it was an upgrade. The sleeping arrangment was ruined and 2 kids had to sleep on the couch. The towels weren't any bigger than hand towels and they gave us 5 for 5 people the whole week. Water went all over the floor because the shower glass is very difficult to close enough for the 1st 2 panes without the 3rd one all the way touching you. And since no other towels in the whole place, it was ridiculous. Not even kitchen towels, napkins, or paper towel. Also, while there was a washer/dryer, no detergent and no idea how to work it. And there was nowhere to put anything in the bathroom, there were holes and rust marks where they must have had shelves, but they weren't there anymore. We spent most of our time out of the apartment, thankfully, but disappointing.

Great staff. Excellent room.

The room is clean and stuffs are very kind. The location is the best