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The staff was very helpful and accommodating.

This is a great hotel located conveniently close to Victoria Station. The breakfast buffet had everything you could think of. It was a great way to start our days. The entire hotel was very clean, and the staff was very helpful and accommodating.

My room was clean, the common areas were clean, the staff was friendly and the breakfast was excellent.

Property looks tired in need of a renovation. I didn’t get the room which I’d actually booked and received a smaller one. Staff were unhelpful and although described as pet friendly you didn’t feel that pets were very welcome. One of the rings on the hob didn’t work in the room.

I was mislead by the address . It was not an accurate location . And I wasn’t informed that the studio was in a deep basement with many steps . It was hugely inconvenient . I left it after two days to a hotel .

La localisation était parfaite à quelques pas du métro Gloucester.