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I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Very old outdated property, short staffed located 3 miles up on the hills using one winding road to get there. the bus came once every hour and dropped off at West train station. I had to take another bus to get to Ost train station where the city center was located. unless you are 7 ft tall the bath tub was high and dangerous to get in and out. the ceiling was angled and slopped low above the bed.

The hotel has great air conditioning! I was there during a heat wave & the room temperature could be adjusted unlike some other nearby hotels. The staff was polite and helpful. The tram is right outside the front door and only 3 stops to the train station. My only suggestion is to have a mini fridge. It would have been helpful for cold drinks and snacks during the heat wave.

Svært romslig og pen leilighet med stort bad og alt en trengte av fasiliteter. Anbefales !

Breakfast was amazing but overall the beds the bathroom everything was clean and comfortable. I would stay again if we ever go back to Zurich

Very nice hotel in a great location. The staff was great! Always smiling, always friendly and always ready to assist in any way. Breakfast was excellent. We also enjoyed a great dinner there. Only suggestions that would have made it more enjoyable for me is if they had softer pillows and if electrical outlets were at more convenient locations. (I had to get on my knees and reach under a table to plug things in)

Clean room, friendly staff, great breakfast! The views of the lake from the room were superb. Just a heads-up to anyone picky about AC, there is none. There was a fan in our room and with the windows open, the warmth was manageable.

We loved having access to the guest kitchen including the fridge. The back terrace was in full bloom and a lovely place to sit in the evening with snacks and a drink after a busy day of being tourists. The breakfast was amazing with home made goodies (and we know they were homemade as we were in the guest kitchen getting water one day and the very lovely staff member was taking delicious smelling treats out of the oven!), a nice selection of fruits, cheeses, breads, etc. The staff were very helpful with suggestions and directions as well. Overall it was a 10 out of 10 experience!