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Big Lake Vacation Packages

Roomed smelled like smoke for a non smoking room Than when came back to our room it smelled like weed.

Room was not dirty but the carpet was sticky. The mini fridge froze all of our drinks and I told the front desk person and she just shrugged and said I have no idea. But these are not what bothered me about my stay what bothered me was when I went to take my kid to the indoor pool ) the only reason I picked this property on this visit) and staff alllowed either family or friends one of the two to theow a birthday party ( no one was a guest of the hotel) there were around 35 people doors to the indoor pool area propped open to the outside where they had trucks backed up barbecuing and drinking beer and kids just running in and out screaming at the top of there lungs playing football in the pool diving in the hot tub using the saggy ring and net as toys no supervision at all one lady washed her shoes in the pool and the manager was in there and was apparently friends with them and didn’t care. There were no towels to use no chairs to sit on they had all Ben dragged outside. When I book for the purpose of amenities I should be able to use them. Shame on this property manager this was unacceptable for sure!

Very run down property with a pool that jas dirty green water

Clean, in a quiet neighborhood. Staff is very responsive

Good

Property was nice. There were some weird people hanging around the property though. The shower head had hardly any pressure and the tv remote didn’t work. Tried talking to staff about it but nothing happened.