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Big Rock Vacation Packages

The room was a joke. Power by beds did not work. The sink is so small you can't even lay something on an edge. The water barely flows to wash your hands. The bathroom barn door has a gap so big you can see in when door is closed. Room was clean. Front desk on check in was very nice. Female bartender was rude. Valet was great.

Came to Chicago for a concert and a quick 2-night getaway with my spouse. Hotel is conveniently located along the Mag Mile. We like to walk, so we took the blue line train and walked from the airport rather than Uber (train is much faster). Lots of shopping around. Enjoyed happy hour at the 27th floor rooftop bar (with glass bump out) for those not afraid of heights. Check out is at a leisurely 12:00 pm with option to do late check out at $20/hr. Free breakfast is a nice perk--HUGE buffet although the room is large, noisy, and feels like a college cafeteria--the food is plentiful, coffee is amazing, and service is top-notch. Lots of healthy (and unhealthy) options so you can choose your adventure. Would definitely recommend and stay again just because of the breakfast.

Great stay. I will be back for sure

Please improve food court

Hotel is in a good location close to magnificent mile. Hotel was clean and nicely decorated. Hotel room was a lot smaller than I anticipated but it was okay for the weekend. They give you free alcohol vouchers to be cashed at their bar downstairs by the lobby, however everytime I went to try to cash the voucher their was no one behind the bar counter.