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Bonnieville Vacation Packages

Clean and amazing staff! Great location.

Excellent

Room was nice. Staff was helpful. Restaurant was excellent.

We had a wonderful stay at this hotel and will definitely be back!

The staff was very friendly

First, I must say that the staff was extremely polite and caring about the issues. They addressed concerns but were unable to fix . Check-In was quick and easy, however our room reeked of cigarette smoke, nail polish streaks on the floor and when we arrived the couch had three wet areas where they had just cleaned it. The smoke was the worst and while they tried to get it out with a device it didn't work. People even thought when we met up with them that we had been smoking. Next, our door latch and lock did not work The entire time. . We went back to the front desk everyday, multiple times a day, to have our keys remade and even after a key was just remade, it didn't work. Many folks in our group of over 30 had the same issue.They stated they were going to have someone come out and look at their system and figure out what was going on. Presumably that was going to happen after we left as it did not happen while we were there. Along with the key not working, the door would not latch. So when we tried to leave anyone could just push the door open and gain entrance. Maintenance looked at it but did not fix it. One of the folks in our group figured out what the problem was and we had to manipulate the bolt and the latch each time we left in order to get it to close and be secure. Cleaning service requested upon arrival, never received. Lastly, while the AC was cold, the humidity in the room never left. It was not a pleasant stay

The rooms were very clean the food was not good at all, by 9:30 they had few things only and I talk to the front desk and they ask the kitchen person to serve more food and when they serve the food was not cook well potatoes were cold ☹️☹️

No pool. Bathroom was nice ànd spacious very clean.