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Brean Vacation Packages

I don’t like that you have to pay for spa and parking - crazy it’s not included

We booked a hotel rather than a just an apartment or room as we were expecting a serviced hotel as a treat and paid accordingly. There is no reception, no bar and no catering other than at the neighbouring property, just a 4 digit number supposedly to open the front door and room, it didn’t allow access to the room, which caused some anxiety. Fortunately someone answered the out of hours emergency number and was able to give us another pass code. The room was not serviced, nor were the tea/ coffee replaced. There are notices and instructions setting out some of the limitations at the premises but only after the booking is confirmed. We didn’t have any significant issues with the room or premises which would have been fine given the historic nature of the property. I don’t wish to arrange a long weekend away adding to life’s regular hassle. Needless to say we won’t be returning.

The dinner and breakfast was wonderful. It was a great experience sleeping in a castle.

Have stayed here couple of times before always a pleasure

Perfect stay, in a beautiful room.

Super impressed with this hotel! Wasn’t expecting much given its location but it’s been beautifully designed and feels like a mini resort with spa, bar and lovely restaurant with an outside area. The only downside was the charge to use the pool which was not pointed out until after booking.

Upon arrival the room was relatively clean and straightened out nicely. Decorated to an OK standard. However, the room itself was absolutely sweltering and could've done with a fan or a portable air conditioning unit. I had to open both the windows wide to let some cool air in.....which unfortunately let the screaming and shouting from outside in too. But hey, I've booked something in the heart of student land so that's sort of on me as well! As far as cleanliness goes....look a little closer you'll see things aren't so great and definitely lacks attention to detail in that are. Not the worst but certainly not the best. It looks like shower gel, handwash and shampoo were provided once upon a time but now all that remain are empty containers. This is such a basic thing so either do it or don't. Kitchenette area was reasonably clean with utensils, plates bowls and a dishwasher provided. Overall, it was OK but could do better. It seems like somebody has lost interest in it!