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This hotel is 650 years old and the owner is happy to share quite a bit of history about it. Breakfast was excellent. Just know that the kitchen closes at 9:30 AM. We had room one which was the oldest room in the hotel and had an incredible bathtub.

Bristol Grand, was grand. Now I'd call it Bristol Average (sans food). The decor and general cleanliness is a bit less than you might expect for the price. Though the shower etc., were good, towels a little worn. Staff try their best. The big let down is the restaurant which turns into a ghastly Indian restaurant at night. Breakfast is weak and stale. Ended up eating at Hurt's 100 yards down the road, excellent menu and atmosphere at much the same price. The car parking is a nightmare for modern cars. A tight fit for access, parking bays, and its easier to get out of the car at ticket machines than try and reach them

My husband and I arrived at Brooklyn house on Friday 24the July. We had approx 2.5hrs drive. There was no one on reception to check us in at approx 6pm. After ringing bell twice I finally tracked Maxine down who came to check us in. No eye contact was made between Maxine and my husband just me and she seemed quite 'cold'. She showed us to our room after going through everything and also asked what time we would like breakfast the following morning. We got to breakfast at 9am and again Maxine went through the process, told us to choose a table which was already set up and she would be over to take our breakfast order. We were left to our own devices and 40 mins later after hearing her greet other residents and asking them how their last evenings had been and serving other residents who had come in after us, I decided to get up and give her our breakfast order. No apology received by her. Although the breakfast was delicious, apart from the fact that my husband's scrambled eggs and salmon should have come with toast, we didn't even bother to mention. We both said we would never stay here again because of the unfriendly nature we had received on our check-in and breakfast. However, all was redeemed on our 2nd day this morning. Maxine was not there but we had the fortune of meeting Ana, a wonderful person who took our breakfast order which we received within 10mins of ordering, whilst helping ourselves to tea/coffee etc. Thank you Ana for your friendly warmth

Stayed overnight and it was in a quiet neighbourhood with shops close by. Clean and tidy place with lots of amenities

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Easy parking. Lovely staff. The room was really clean and comfortable. Check-in and out was very easy. Only thing we were unsure about is opening times for the restaurant were but other than that a really lovely stay and would come again.