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The staff were all friendly and accommodating. Loved the decor very quirky and lovey communal areas with some beautiful background music

The hotel itself needs some updating, our room had chipped paint and a faint smell of wet dog, the cleaners definitely did their best it's probably the carpets that need cleaning. The spa facilities were basic, the pool is a leisure centre pool, and it wasn't a relaxing experience we expected sadly, for example you take your shoes off and leave in a pile with everyone elses by the reception area like soft play, the lockers dont lock! The hotels in a good location though and staff are helpful and friendly but I wouldn't stay again.

Had an amazing overnight stay at Mar Hall for my wife’s 50th birthday. All staff couldn’t be nicer and the place was stunning.

This could be an amazing place to stay. The grounds are impeccably maintained and beautiful. Unfortunately, our room smelled musty and of tobacco smoke. We couldn't believe what we were walking into! We arrived late, otherwise we would have left immediately. My wife awoke in the middle of the night nauseated from the smell. The deck restaurant was understaffed and the food unimpressive. Deferred maintenance issues were apparent with the buildings.

We booked this hotel for a concert a bit off a walk from the station but easier for what we were doing later on . The hotel was spotless staff really friendly . Had everything we needed and all the little touches were great . Would definitely book again

We were upgraded to a fancy room apparently which was on the 6th floor. We expected a great view of the city however we were disappointed to find no windows in the room. Very claustrophobic. Nice comfy bed and a decent breakfast. Grossly overpriced at £210 for the night for 2 of us. Far superior hotels in the city centre area at significantly lower prices are available. Won’t visit again. That about covers it.

There was no regular staff at this hotel. A modest breakfast was put out that ran out fast