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Canyon Lake Vacation Packages

Beautiful location and the room was excellent. Would definitely recommend

Great staff

Staff friendly and helpful, but the only lift in the property was broken, meaning lugging cases to third floor by stairs. Gym machines were dated and no spin bike at all.

Worth a read… Got there early and room was ready but $28 for an early check in?!? Started with parking app. Apparently doesn’t always work. Had to use hotel cell phone. Doesn’t always work either. Owner knows about it but refuses to fix it we were told. Parking isn’t per day, it is per 24 hrs from when you start. Wasn’t told so wasted an extra $30 on parking we didn’t need. Got to the room, toilet wouldn’t flush. Phone to front desk didn’t work so had to go to front desk for assistance. In evening wanted to watch game 3 of World Series, couldn’t get tv to work. Back to front desk for assistance, no one had a clue how to work tv either. Morning shower? Had to let water run for about 10 min to get warm enough to shower. On the plus side, location is good, decor looks nice but when you look closer, it’s a 5 gallon ( of paint) over haul. The reply to my comment might be “sorry about your experience, please give us another try”, but with this many hiccups, not worth a second chance.