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Clean and well maintained . Perfect continental Breakfast. Easy access

This is a very nice hotel with outstanding staff. Some rates include breakfast, which was quite good. The location is ideal for those arriving by car, less so for those on foot.

Slightly old-fashioned, but since Queen Victoria spent six nights here, that added to the charm. Great food and super helpful staff

The reason I have given poor ratings is mainly because of the bathroom shower. It was set at a high temparature and the dial/knob was not working so we literally had to take a shower in scalding water. We complained on the day we checked in and a manager came to look but he was least bothered. He tried turning the knob once or twice and then said this is how it's going to be. We did complain about this at check out next morning but the staff were not bothered, just said sorry.

This accomodation should not have been listed on hotels.com The property had no on- site staff presence. it only transpired that access to the room was by self service . It was only on day of booking informed that no breakfast and catering was available. Although the room was well equipped and clean it was felt damp and not good ventilation, the inn is very close to the road so suffered from heavy traffic noise when opening window, single glazed sash window was broken so had to be propped open . I don't know what had happened the place but gave the impression of neglect. Though it seemed to have been trading food up to very recently, this is lovely area and the inn obviously has potential but is not currently in a state to be listed as hotel accomodation and expensive for what it is and also an embarrassment to local tourism.