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Crossnore Vacation Packages

The bed was comfortable, enjoyed the breakfast, the room was clean, the shower door was unique.

Hotel was near the interstate & very spacious with clean rooms and large back area for pets. Outdoor seating for guests was very comfortable and clean. Breakfast buffet menu choices were very good however most hot items & pastries were gone by 9 AM and juice machines out of order with no substitute of pantry bottled items.

I want to start by saying the staff was wonderful and helpful! We stayed here 2 years ago & had a great experience so we decided to stay again. Within an hour of being in our room, we saw a roach. We killed it and decided it was probably just a fluke and didn’t want to say anything to staff. The next morning, I noticed something fall from the ceiling out of the corner of my eye and thought “please don’t let that be what I think it is.” I looked and sure enough a roach had dropped INTO my bag! I hate complaining, but I knew we couldn’t spend another three days dodging roaches and risk bringing any home with us. I went to the front desk and explained and asked if they would spray the room while we were gone and staff was very accommodating and they offered us another room instead which was great. We moved our stuff and we had no other issues with roaches in our new room. Another thing I noticed was that the rooms are non smoking which is cool, but on either side of us, people were smoking right outside the door and you couldn’t smell anything but cigarette smoke even in your own room. I’m not sure if one guest lives there as they had camping chairs outside their door and anytime we would come or go from our room he would be in his chair smoking a cigarette. All hours of the day. All we could smell was cigarette smoke our whole time time. They also completely ran out of parking one night and we had to park at the Arby’s next door and climb down a ledge to get to the hotel.

The first room assigned to us, the toilet seat was not clean and the water kept flowing into the toilet, bathroom floor very sticky so as soon as we entered the room I went back to the reception desk to tell them, the guy came with me to the room and tried to fix the toilet but couldn’t and asked if we want be another room. We asked him to change the room which he did but the other room also had bad smell, same sticky bathroom floor, stains in the carpet. No table and chair.