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Crozier Vacation Packages

The hospitality was amazing. And the free games was a nice addition.

This is the first time that we’ve gone to a resort that housekeeping does not come into the room to clean. We have to take the garbage out outside the door as well as dirty towels. Good thing though that they replace the towels daily. We had a very nice room and impressed initially about the way it looked clean. However, the floors were not as clean as we had wanted because our kids socks got dirty walking on the floor the first day so I ended up cleaning the floor myself every other day. We did enjoy the big heated pool that was kept clean even the surrounding area. The staff were also friendly.

What a hidden gem! I’ll admit we were a little skeptical when we saw how great all the reviews were, but this place totally deserves it! It’s nothing like those typical chain hotels, so don’t expect a big lobby with old carpets and a subpar breakfast buffet. This place is for people who want cleanliness and a place that thought of all the little things! First and foremost…SO CLEAN! The room smells nice when you enter. Beds are soft. A proper amount of towels (no calling down for extras). A nice modern tile shower with incredible water pressure. Outlets everywhere. Free WiFi. An ice house with (ice, obviously) with free bike rentals and a little closet with all the stuff you might need but forgot. What a great place!!

Very quiet and peaceful. Delicious breakfast with hot and cold items, fresh fruit, coffee, juice and a barista for made to order drinks. Be sure to check about restaurant hours. They were closed on the days we were there so we went to a couple of local nearby. Wine tasting was a fun feature and the grounds are beautiful. Check in, check out, and parking was very easy even with a wedding party on site. We would definitely stay again.

The room and facility were clean. The staff was very friendly and helpful. The breakfast was simple but good. We didnt do the pool. Many eating and shopping places nearby. Very convenient.

This hotel was wonderful!! The staff was so helpful with all the questions I had, and so friendly! They saved us money on parking, directions for the venue we were headed to during our stay, and places to eat. We would love to spend more time in Richmond and would definitely stay at this hotel again. Cannot say enough!!!! Very positive!! Thank you!!

The staff seemed annoyed and irritated at check in. While I was waiting another guest walked in and told the associates she was assigned to a room that was already in use. The associate answered that the computer told her it was free. She offered no apology and expressed no sense of urgency to get the guest another room. The associate carried on with her current guest and after even took a phone call that was on hold before helping the guest. My room was not assigned when I arrived which was visibly annoying to the associate. They slammed the keys, huffing and puffing while shaking their head. The associate getting our parking permit did not speak to me and barely looked up at me the entire time she was preparing it which was awkward and uncomfortable. Overall the experience left me feeling like a nuisance, not a valued customer. Their was NO parking infront of our unit so we had to park in an overflow lot and walk in the dark with no sidewalk. It would be nice to have one spot per unit guaranteed. Thank goodness we only stayed one night I would never stay here again!!