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Culbertson Vacation Packages

Can’t complain about anything very clean. The bed was super comfortable. Great breakfast did not really interact with the staff, but everything was excellent.

While the room was clean, the shower head was clogged and didn't work well. We had 3 guests with only 2 towels, so as I searched for another towel, I had to help myself to one in the laundry room because no one was at the desk for a long period of time. The ice machine didn't work, and when the young man did return to the desk, he told me to just go into the pantry and grab some (incredibly unsanitary!). The young lady who checked us in was incredibly friendly and helpful.

Great place to stay.

love this motel right next to exit 241

laundry at property, very good breakfast

Our stay was great except for the daysgift front desk person on Sat and Sun. Our keys quit working on Saturday when my husband told her she made it known she didn't know how it kept happening after all her master key was working. Next morning as we are eating breakfast I watched three different people come up to the desk to check+out each time they had to wait awhile since she kept going to the back, it was check out time she was not paying attention to the front desk. Again on Sunday our keys quit working when I went up to get new keys her first question was are you putting your keys near your phone, I told her no mine was on the dresser and my husband's in his wallet. She got quite snippy with me and acted like the issue was all our fault. When I informed she didn't need to have am attitude she got very upset with me. I've done customer service for years taken many classes on customer service and expect to revive good customer service. I would have never treated a customer the way she did even the nastiest customers, yes I get it's hard but it's your job. I choose this motel because of how great of service we got in May. I will think twice before I choose it next time we go to Sidney to visit our son and his family.

The night lady isn't great for business, she's not very professional at all. Rooms are ok but not cleaned very well. Showers are dirty sheets and pillows are old and stained. Beds are horrible and house keeping walks in without knocking first.