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Cumberland Gap Vacation Packages

The desk person was able to accommodate our wish to be on the first floor. The bed and shower were clean but there was mold on the walls and under the sink in the bathroom. The cute towel holder was off the wall and under the sink. TV was good. Liked close proximity to Hardee’s which provided a quick good breakfast.

Nice overnight stay. Clean and comfortable with a nice breakfast.

It was a horrible horrible experience. At first there was nothing really bad or good, it was smooth. We checked in the next night we decided to stay another night so we paid for that night. The next day which would be the third day I woke up sick and hurting really bad from an injury I'd had in a car accident so we was trying to make our mind up if we was going to stay or not. I contacted the front desk and asked for late checkout They told me that they did until 12:00. We stayed until 12:00 and then I paid $20 to stay until 1:00. At 1:15 I got a phone call from the front desk with the front desk attendant yelling at the phone that I was 15 minutes late checking out, I tried to explain to her that we were deciding on staying or not. She continued to scream and yell that I was late checking out and that if I wasn't out in 3 minutes she was calling the police. I never got to tell her what was going on or anything else. As an addition to that, the woman and a housekeeping staff showed up at the door of the motel room as we was trying to leave making rude comments to my fiance and harassing her. This was so uncalled for. I've never been treated like this before and I will never return to that motel. We usually stay every time we go in which is normally once or twice a month. I will not be staying ever again and our family members stay there, which will never happen again. I've never been talked to the way that woman talked to me that night then I look back and see how they congre

Great location in a small town with everything walkable. Convenient check in and owners were great in communicating to make sure stay was good.

This is a very nice lodging, It delivers above expectations at its price point. Clean, comfy, nice new wall mounted TVs, AC works great. Wi-Fi is good. One thing that sets them apart is that pets stay free. No hassle or extra expense for traveling with my boy. In some situations having a pet can become costly. Not a consideration here. Great value for a fine room.

Our room was not ready till 8pm the day of check in.