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De Leon Vacation Packages

Dirty, pool not able to swim in due to being so dirty, had a fire prior, smells like smoke. Not clean. Nice staff.

As a single woman traveler, I didn't feel safe due to clientele and area. I won’t be staying here in the future.

Na

Front desk staff/both when I checked in and when checked out were very welcoming, friendly, and helpful. Thank you.

We had some issues with the room. The toilet didn’t flush, and the bathroom was dirty. It looked like someone had peed on the wall by the sink, and the toilet seat was up and had pee on it. The sink was also clogged. We called the front desk, but no one answered. Since it was late, we didn’t want to go through the hassle of changing rooms, so we just stayed there for the night.

This place as clean and all the staff were very kind. The room was great and comfortable. Great breakfast and new coffee makers since I was last there. It's now an automated machine that grinds the beans on the spot. Made the coffee soooo good to have the beans freshly ground right then and there. There were two small maintenance items in the room that needed to be addressed. I was able to talk to the Property Manager with little to no effort on my part because he was there. He was incredibly nice. He listened, apologized for the small issues, and thanked me for letting him know about them. We were there only a short time, but based on my interactions with him, I do not doubt he took care of it. Would definitely stay at this location again!