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Delafield Vacation Packages

The staff was friendly and helpfull. The room was great, very comfortable and the view of the Lake and harbor are amazing.

The rooms were dated and musty. The front desk staff was often behind the doors of the office and not at the front desk. I often called even though I was at the front desk to get help.

Extremely disappointing communication. I have stayed in over 36 different hotels this year. I travel A LOT. I contacted the hotel one week before my arrival, followed up again three days before arriving, and sent another message the day before check-in. I never received a response—not before my stay, not during it, and I’m now home and still haven’t heard from anyone. If you're looking to connect with anyone, ask questions, or get any support whatsoever, good luck. Guests shouldn’t have to repeatedly chase a hotel for basic communication, especially before an upcoming reservation. Regardless of the property itself, this level of customer service is unacceptable and would make me think twice about staying here again.

Need coffee in lobby. Great distance to the Target Field, very ideal.