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There was some remodeling going on such as new carpet being put in, but other than that everything was very clean

We booked this hotel mainly for the indoor pool and it was a disappointment. It was cold and the pool towels were the size of hand towels. It was surprising to also see the condition of the hotel with it being listed as 4 star. There was a baseboard falling off the wall in our room. The built-in reading lights on the headboard didn’t work. Just an okay experience all around.

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The room was clean and comfortable. It had the vibes of staying with your wealthy estranged uncle. I say that with utmost respect and as a compliment. The interior design is unique and very luxuriously cozy. My husband needed a bandaid, he called the desk to ask if they had any and they did and they offered to bring a single bandaid up to our room on the 11th floor at 10pm at night. 11/10 hospitality. Courteous valet, good pricing. Many food choices, restaurant on the first level and options nearby. We will stay here if we need to pass through Cincinnati again.