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Elgin Vacation Packages

The shower head was disgusting and water control was broken. I was unable to check out correctly (because no one was at the front desk) I have tried to call the office and there is no answer. I left a message message and no response.

La alberca parecía que no la habían limpiado en semanas el lobby y el cuarto si estaban limpios pero en hotel en general muy descuidado

Staff great

We liked that they were pet-friendly. However, we were placed in a room that was at the far end of the property, a long way from the pet relief area, and there wasn't even a bush at our end of the property (all concrete). We asked to be moved closer since I use a cane, and were told that no other rooms were available. Before we entered the room, there was trash outside the front door; inside the floor looked dirty. There is no closet, and only one uncomfortable chair at a desk. There were two wooden chairs and a table outside the unit. The units closer to the office had cushions on the wooden chairs. However, apparently they were unwilling to spring for cushions for all. units. There was a kitchenette, but no coffee maker. Coffee was available in the morning in the office, but that was a long hike from our room. There was no Kleenex provided, and interior lights were so dim that we could not possibly read in the room after dark. A bare bones place to stay, at best.

Super easy check in and right to our room. The shuttle from the Star Pass Golf Suites to the Star Pass Hotel were amazing. Could not have asked for a nicer stay.

The room was spacious and large, the contactless check in was smooth and easy. They had the roll away bed which was actually super comfortable. Stopped by the bar and the bartender was super nice and she made us the most amazing espresso martini. The tub was a nice treat, super deep and very relaxing. Would definitely stay again.