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Florence Vacation Packages

There is no one at the front desk. There's not really a front desk. During normal business hours, there was very often a sign on the door saying they "stepped out" and had a phone number to call. Outside of business hours, the place was completely unstaffed. I did not feel safe there. The 1st night, I had to take my dog outside around 2:15am. After we walked outside, a man appeared inside, directly in front of the door. I never heard a hotel door open or close. He was acting very suspicious. He eventually walked over to some cars (never opening a door or driving away). I was very afraid and there was no one who could have seen it since it's empty overnight. I also had an issue with the TV. The local channels never worked. An employee came to my room to attempt a fix, but it didn't work. Then maintenance was called and they never appeared. When I went to remind them, the office was empty once again during business hours. At that point, I waited around for someone to show up and cancelled my remaining stay. I would never stay there again.

beautiful location staff and room we love it there!!!!!!!!

All went very well, thank you

Lobby area was beautiful. Room was spacious but had some issues. Air conditioner wasn’t working well and we couldn’t get room temp to go lower than 75 degrees. Bathroom door wouldn’t close or lock. Breakfast was delicious but only one omelet station so line was long, coffee dispensers were empty and not refilled, ran out of plates so people had to wait.

Beautiful hotel

Great location comfy beds and it was quiet

The property was great and spacious with all the necessities shampoo, conditioner, extra towels, blankets and pillows, laundry and dish soap. The only issue is being directly across the medical facilities, there were many ambulances and other emergency vehicles including helicopters, throughout the night making it very hard to sleep soundly.

Door not open, need to two time to fix, not clean well, water tap to heard to open, no one women open the water tap for bath service nit good.