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Frakes Vacation Packages

Room was clean and had all the necessary things needed for 2 adults and 2 kids. The continental breakfast was fresh and good. All of the staff was kind and helpful

Our stay was wonderful and staff were always there to help

This is our 3rd time staying at this location. The staff was friendly and brought extra things to our room quickly that we ran out of during our week stay. We love the location! Close to alot of attractions but also away enough so you can relax.

Bears broke my door handle!

We visited for 3 nights. We love visiting the Smoky Mountians. Check in was easy and check out was even better, just had to leave the room keys in the room when we left. No need to stop at the front desk which made in easy and very convient. We did go to the bar/ resturant after check in for something to eat. Did not know closing time was at 9pm which it was 845 when we arrived. The bartender/ server at that time maybe Justin was his name, seemed a little annoyed with us but we still ordered our food but felt bad. The food was good, which we had breakfast the next day there, that was good as well. We enjoyed our stay. The beds were very comfy for a hotel. Great view of the passing traffic from the balcony. Did see some fireworks off in the distance each night. No elevators but had to walk up ramps to get to rooms. Not bad. Did not get a chance to see the pool. Ran out of time. Overall a good stay. We will stay here again in the future.

Didn’t like location of room. Hardly got any sleep

This was our second time staying at this location. It has an older design and isn't the most modern property but it is well kept. The location is close enough to all the attractions but far enough to be nice and quiet.

The breakfast wasn’t bad but it was the same stuff everyday.