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The Sofitel DC is way past its prime. It used to be a beautiful hotel while today it doesn’t feel clean, staff is extremely unhelpful, and pipes make terrible noises when trying to use hot water. I asked for towels and a load of 10-12 unfolded towels were left in my room. It’s as if there is no longer any pride in this once lovely property. Ground floor is littered with leaves, side entrance closed even though this is where every Lyft and Uber stops, room service hours don’t match what they share with guests via QR codes, my breakfast order of oatmeal ended up having about a cup more water than necessary and food was lukewarm.

Very comfortable stay, very quiet. The only thing was no shower gel in the shower. I could have called but made due with face soap.

We were welcomed as soon as we entered the doors at The Eaton. The lobby was clean and spacious. The desk attendant, Von, was super nice and very accommodating. Since we were only there for one night, he gave us extra time to check out the next day. Our room was very clean. Loved the economic key-activated lighting in the room. Loved having a "a whole teapot" for hot water or coffee. The hotel speakeasy, The Allegory, was super quaint and hidden behind closed doors in the lobby library area. Great cocktails and friendly bartenders. We would definitely stay again.