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Gillingham Vacation Packages

quite acceptable for a one night stop over

We had a good stay and an excellent sleep which made our weekend in London more enjoyable

Rooms were cramped with many stains on the carpets, and smelled old and musty despite being a newer hotel. Despite emailing the hotel many times to confirm the breakfast buffet would be able to accommodate our dietary restrictions and allergies, and receiving confirmation it would, when we arrived we found there were no options available for gluten free or lactose free at the breakfast buffet which we paid for in advance. Food and beverages were constantly running out during breakfast which became an ongoing joke amongst the guests, and the hotel was understaffed meaning people had to wait a long time for food. The outdoor garden was a nice feature, however on multiple occasions it was booked for private events so it was unavailable to guests. It felt like they were still figuring out the operations.

Brilliant location for exploring London

On arrival our toilet would not work and therefore maintenance had to try and fix it. Unfortunately this took a while and because of this we had to move rooms and hence was running late to an event. Luckily the staff were very accommodating and fast to get us a new room which we appreciated and also provided us with free breakfast which was a nice gesture so thank you! The room itself wasn’t clean like the bedding or the curtains/ sink/ shower! Apart from that it was an okay hotel and unfortunate of the toilet not working. The breakfast was again okay a bit cold and not cooked enough!

It was excellent