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Grantham Vacation Packages

The hotel and staff wee very good. The main reason I’ve marked them down is the fact that you cannot co tact the hotel directly by phone. I tried at least four times and spent about an hour listening to pretty awful piped music holding the line open. The parking was a problem in as much that you have to pre-book. This isn’t mentioned during the booking process but only after you’ve booked in an email from the hotel. As ours was a flying visit to visit a poorly relative urgently I couldn’t book a fortnight before as the receptionist seemed to expect guests to do. I am also unhappy with Expedia inasmuch that when I searched for an hotel with a car park, I didn’t expect it to be limited parking. Fortunately, there is offsite parking about a five minute walk away from the hotel but, of course, security is a bit of an issue.

Good value for money, central location, exceptionally clean and excellent polite, professional staff

I found this hotel to be excellent, food good, cleanliness good, close to royal theatre to which we went to see David Essex , perfect place to stay, only a few mins to walk to theatre and town centre , could not fault it .

Great stay lovely hotel great staff 5*****

The room was absolutely substandard and I would be horrified to let my children sleep in the family room. I have seen mattresses at the tip in better condition. Bedding is not clean, full of hair and it didn’t get much better in the other rooms we got moved too.

A nice hotel with extremely pleasant and helpful staff. The hotel has character though our room was a little dated and of need of modernisation. Breakfast was excellent, a good mix of cooked and continental breakfast served by a lovely team.