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We had a really nice stay at Laurel Point Resort! The room was clean for the most part. We did notice a few small hairs on the shower ceiling, but honestly it wasn’t a big issue for us. Check-in was very smooth, especially considering we arrived around 7:20 PM, about two hours after the normal check-in hours had ended. I really appreciated that we were still able to get into our room without any trouble, and we were able to complete the rest of the check-in process the following day. The Wi-Fi in the area did go down for a while during our stay, starting at night and lasting overnight into the following afternoon. However, the staff communicated with us well and let us know once it was working again. It wasn’t a major inconvenience since we were out and about for most of our stay anyway. Overall, we had a pleasant experience and really appreciated how helpful and communicative the staff were!

2 TVs were not able to be sign into. One was the downstairs bedroom and the other was the one out on the patio. There wasn’t a plug for the griddle and could not find it. Everything else was great! Cabin was clean, well furnished, and had plenty of amenities. Contacting the renters was easy and had immediate responses. Thank you for the great time!

Beautiful place. Amazing views. I would stay here every time. The property owners were very nice and answered any questions I had. They made sure I was taken care of. If you are in pigeon forge or gatlinburg, stay here.

The place all together was very quiet and no issues. My main thing is the AC. We had an upstairs/downstairs unit and the upstairs would not cool, we all had to sleep with no blankets & that’s an awful nights sleep. The phone number on google was not up to date so trying to get ahold of somebody to figure out check in was a hassle & the number it has on the building to call if you check out before the building is open is not a working number also. The place was very cute, very quiet, & the staff is VERY FRIENDLY but for a family of six, we probably won’t be staying here again.

Great place located close to all entertainment tou wont be disappointed with your stay. I will be back.

Good overall