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Heiskell Vacation Packages

The room a was awful. I’d be embarrassed to rent it to someone. Tile floor was all cracked. This atrociously gigantic hot tub that looked about 100 years old, nasty and filthy, protruded into the room. It had two bathroom sinks that were so old and dingy and the mirrors were no good! The ceiling above the outside porch was coming done. My husband sat outside under it and got sprayed with dust from the bees. The boards were bent and coming out of the ceiling. I did report this and I did also tell them how awful the room was. The “noted” it. It was so bad we left a day early. The thought of going back to my room to rest was very unappealing. Please don’t waste your money.

Saw several bears nearby. Made for unique experience visiting area.

It was perfect for what we needed. LARGE room. Comfortable beds, clean property.

Great stay, just need shades on windows behind the curtains.

I stayed the weekend for a business trip so I didn’t use any amenities or get breakfast . Staff was friendly room was nice and modern . If you don’t want valet there was free street parking around the hotel if you can find a vacant space . Great stay

Horrible business management. I booked a 2 night stay at Wyndham Great smokies lodge to celebrate our son’s 3rd birthday. He was so excited to stay here and use the water park. We booked well in advance and paid in advance. We drove several hours to get to this hotel. While we were in route and less than an hour from the hotel to check in, Wyndham calls and states they have overbooked the hotel and cancelling my reservation. They offered to put my in a different hotel which is obviously less nice and does not have a water park. Horrible business practice. I showed up to the hotel regardless and they advised they overbooked the hotel all the while letting other guest check in beside me. I was just “selected” to have my booking cancelled.

Great staff, great location!

Great amenities. Friendly staff who went above and beyond. Shower was amazing!