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Henderson Vacation Packages

The whole place was spotlessly clean. The bed was the biggest and most comfortable Ive ever slept in. Only a couple of gripes, we got married at the hotel and they gave no recognition. And we ask for a kettle or coffee machine and housekeeping were very rude and abrupt. Over all though a fantastic stay.

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~

Everything, including upgrading our room to a suite, was made difficult by a mostly unfriendly staff.

Yes there was everything we needed right there to cook with, we didn’t make it to the pool but next time!!

Lots of very good, one major very bad. The good: 1. Rooms are beautiful, modern & clean. Great views too. 2. All hotel staff, from door man, bell hop, front desk, pool bartender were very friendly & helpful. 3. Pool & hot tub = fabulous. 4. Brand new restarant (Render) was fantastic. Shout out to our waiter Dennis. One of the best experiences in recent memory. 5.. Overall a very nice place with reasonable rates . The BAD & UGLY: I am making an accusation and intend to file a police report to hopefully focus attention on this disgusting fly in the ointment. We ate at the Salted Lime our second night with a party of 7. The food was OK at best. The service was absent. Two people had to go to the bar to get the drinks they ordered, one dish was delivered late. We handed our waitress three credit cards to split the bill. One of the parties never got his card back. We did but the next morning we got several fraud alerts. Three purchases made for almost 2k. This was the only time during our trip that this credit card left our sight or our hands. The other party went back the next day and asked for his card back. He was told they had turned it into security. When he went to security, they knew nothing about it. Draw your own conclusions but we know what we know. Guess it takes just one bad hire to stain the reputation of an entire establishment. Too bad. This waitress needs to be fired quickly at the very least. Arrested & prosecuted? Yes