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Hewitt Vacation Packages

Came into room, live cockroach on the floor. Kicked him out, he didn't chip in any cash. Water on the floor in front of the door. No luggage rack, no iron, no soap, no shampoo. Bathroom was filty, the shower curtain rod was barely secured with some makeshift wooden stick that was falling off the wall. Had the 2 saddest flattest pillows in existence. I had to use a towel as an additional pillow. Place is a DUMP.

When I stayed at the Indigo, the building and staff were excellent. No complaints there. My one objection concerned the wifi. Trying to follow the instructions to log in was clumsy and unimpressive. I never got logged in the the hotel wifi--I had to use my own iPhone to get online to exchange a few emails. I was told at the desk to contact the hotel's IT department, but it took too long to set things up. I had hoped to watch some podcasts on my iPad. Oh well. Otherwise it gets my recommendation.

We would to commend Paul at the front desk. Paul was helpful, kind and always greeted us. His recommendations for restaurants was very helpful.