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Independence Vacation Packages

Staff was very respectful, and the whole process was nice and straightforward. Our room and the lobby were very presentable. The location was nice and central, but we experienced a few issues. While the property lists Breakfast as a feature, all we were able to find was coffee and oatmeal packets, which, while technically true, is a bit misleading. During our stay, the AC wasn't nearly as cool as it was on the first floor, so we slept in warm, humid weather. Overall, there's room for improvement.

The stay was great, but there was an unexpected daily “destinations charge with the room that I didn’t see in the listing.

Super cool, friendly staff .. best stay in Nola

The bar is nice The bathrooms flush sluggishly cuz overall plumbing bad in Nola... TV didn't have a signal the lighting was poor and our experience was good And its a great location. Staff very nice. Maids slow on bringing towels and tp. Overall had an excellent time.

Did not like that it wasn't clear it was a "timeshare" type resort. We sat thru a presentation that was a waste of our time & the sales rep. Our room had many issues that required maintenance. We were told someone would come to our room to address the problems, which never happened. Larger gaps in the floor tile grout lines that were obvious. The bedroom lighting was insufficient. The bathroom mirror lighting insufficient. The fan came on with the mirror light instead of the shower. The shower head was leaking like a sieve and could not be adjusted. The bathtub/shower floor was slippery (had to put a towel down for traction) The step out of the bathtub/shower was too deep. There needed to be a ceiling fan in the living room/kitchen area for circulation. The placement of the HVAC right near the sofa made hearing the TV very difficult. The thermostat was too high on the wall for me to see. The room as a whole did not give a good presentation of the hotel accommodations. The staff were all very friendly & helpful.

The suit was perfect for our trip, very clean and equipped with most everything we needed. Great shampoo and conditioner, no body wash but we brought our own anyways. The only issue we had was the front entry door wouldn't let anyone in the building at one point. It was handled quickly by the property manager, they were quick to answer the calls and responded promptly. We had no issues with our suit room entry. Great location near the French Quarter; it smelled like garbage outside the building the entire stay but that's not their fault. Overall I'd stay again.